Terms of Service
1. General Terms
Thank you for visiting our website. You may access or use this Website and its related services in accordance with these Terms of Service and any other regulations specified on this website. By using our services—including, but not limited to, ordering items on this website—you agree to be bound by all provisions of these Terms of Service.
These Terms of Service do not establish or recognize any legal relationship (including partnership, cooperation, employment, or any other form) between you and the Company. Neither do these Terms of Service grant you any right to act as a representative of the Company.
The Company reserves the right to modify, update, or alter this website, related policies and agreements, privacy statements, and these Terms of Service at any time, without prior notice. It is your responsibility to periodically visit this website to review any updates or changes to the aforementioned policies, agreements, privacy statements, and these Terms of Service. Your continued use of the website or services after any modifications shall constitute your acceptance of the revised Terms of Service.
2. Intellectual Property
All software and content on this website (defined as including any text, audio, music, video, images, photographs, and graphics) are the intellectual property of the Company and are protected by applicable intellectual property laws, copyright laws, and international conventions.
This website is for personal and non-commercial use only. Any use of the content for non-personal and/or non-commercial purposes is permitted solely with the express written authorization of the Company and/or its third-party licensors.
You shall not post, reproduce, sell, license, or distribute any content of this website without the prior consent or authorization of the Company. Any unauthorized use or infringement may result in civil liability, criminal penalties, or both, in accordance with applicable laws.
The Company reserves the right to revoke or modify any service without prior notice. The Company shall not be liable for any unavailability, inoperability, or malfunction of this website at any time or for any reason.
3. Product Description
The Company endeavors to ensure that all content and product descriptions on this website are accurate and complete. However, the Company does not warrant or guarantee that such content and product descriptions are fully accurate, complete, up-to-date, or error-free.
If you believe that a product received from the Company does not match its description on the website, please refer to the Company’s return and refund procedures specified in these Terms of Service.
4. Pricing
Unless an obvious pricing error occurs (e.g., typographical errors, miscalculations), your order will be accepted upon successful payment of the price displayed on this website at the time of your order.
While the Company makes every effort to ensure the accuracy of all prices displayed on this website, it cannot guarantee that all prices are correct. The Company reserves the right to correct any pricing errors at any time, without prior notice.
If the Company discovers a pricing error in any product you have ordered, it will notify you as soon as possible. Upon notification, you may choose to either reconfirm your order at the corrected price or cancel your order without any penalty. If the Company is unable to contact you after reasonable attempts, the Company will cancel the order and issue a full refund of any amount paid.
5. Order Acceptance
When you submit your personal information, payment details, and order, the Company will send you an email to confirm receipt of your order. This email merely acknowledges that the Company has received your order and does not constitute acceptance of the order or the formation of a contract between you and the Company.
Your order will be formally accepted, and a binding contract between you and the Company will be formed, only when the Company sends you an email confirming that the goods have been shipped. Only the items listed in the shipping confirmation email shall be included in the contract.
The Company reserves the right to refuse to accept any order for any reason, without liability. Such reasons include, but are not limited to:
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a) The item you ordered is out of stock, has been withdrawn due to failure to meet the Company’s quality standards, or is subject to shipping restrictions (in whole or in part);
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b) The Company discovers an error in the pricing or product description;
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c) The Company is unable to obtain authorization for your payment;
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d) You are not eligible to make a purchase in accordance with these Terms of Service.
If there is any issue or error with your order, our customer service team will contact you as soon as possible to resolve it.
6. Delivery and Receipt
When you place an order on this website, you will receive a notification indicating the estimated delivery time. Our team will make every reasonable effort to complete delivery within the estimated time frame, but the Company does not guarantee that the goods will be delivered to you within the estimated time.
Each order is insured by the Company during transit, from the time of shipment until the item is delivered or returned. Upon receiving the item, you (or the designated recipient) must sign the delivery confirmation. After signing, you shall assume full responsibility for the goods, including any loss, damage, or deterioration thereafter.
If the recipient is not the original purchaser (e.g., in the case of a gift), the signature of such recipient shall be deemed valid proof of delivery. This signature confirms that the Company has fulfilled its delivery obligations and that you have accepted the transfer of responsibility for the goods.
The Company reserves the right to update its delivery policies at its sole discretion, without prior notice.
7. Returns
The Company strives to provide you with the best online shopping experience and therefore offers a no-questions-asked return policy. If you are not satisfied with an item for any reason, you may return it and receive a full refund, subject to the following conditions:
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a) You may return the item within 7 days from the date of purchase;
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b) The returned item must be in its original condition: unused, unworn, and packed in its original packaging (box or bag) with all original tags intact.
To initiate a return, please complete the return form provided with your order and return it together with the item. If you lose the return form, please contact our customer service team via email to request a new form.
Note: All return shipping costs shall be borne by you.
8. Limitation of Liability
Any opinions expressed by designers, third-party sellers, or their affiliates on this website (or to any media) are purely personal opinions. The Company shall not be liable for any such opinions, and such opinions do not necessarily reflect the views of the Company.
The Company does not warrant that this website or its services are free of errors, or that the website or its supporting servers are free of viruses or other harmful components. We strongly recommend that all users of this website ensure they have installed the latest software, including up-to-date antivirus software.
Certain events may occur beyond the Company’s reasonable control (e.g., severe weather, natural disasters, or network outages). In such cases, the Company will make every reasonable effort to maintain its services but shall not be liable for any failure to comply with these Terms of Service arising from such events.
9. Your Rights
These Terms of Service do not affect your statutory rights under applicable Hong Kong laws.